Great Forbes article on Chick-fil-A and their social media strategy. Did it backfire? Decide for yourself! A Chick-fil-A nightmare? Just a few years ago, social media barely existed. Today, companies big and small are using it to brand themselves, connect…
Working with a system which is nearing end-of-life isn’t all bad news. There are both positive and negative aspects; the extent to which it is still suitable for business requirements depends on the strategy and requirements of your business. PROs:…
The traditional retail business model involves selling to consumers via one or more physical shops, often known as “bricks and mortar” retailing. However recent years have seen an increasing number of retailers move to a multi-channel retail model, offering customers…
When was the last time you upgraded your ERP system? If the answer is “not in recent memory,” then you aren’t alone. About two-thirds of mid-sized businesses are running old versions of their enterprise resource planning (ERP) system—in some cases,…
Most implementations will see a lot of time and effort going into preparations for eventual users. Training programs often begin well before systems are even finished, and the input of end users can be invaluable when it comes to ensuring…
We can now say categorically that the on-demand, online approach to software has been well received and has proven that there was indeed a need for a better means of running operations more efficiently. But, not only that - an…
Collaboration is essential for the modern goals of Business Process Management (BPM), which requires cooperation across an enterprise. Only then can an organization bridge the existing gap of understanding between business process and technical IT. With the collaborative approach of…
Rapid implementations will become the new normal; Template-driven implementations will become more commonplace in the mid-market; Cloud-based ERP in the enterprise and highly targeted verticals will flourish; ERP mobility will be a dominant force from the shop floor to each…
At least once each day I get a call from someone I've never met and/or communicated with trying to sell me something. It's difficult to not be frustrated with these calls and it is increasingly hard to be polite, because…
Companies face significant challenges and spend considerable time & effort safeguarding sensitive information. Enterprises need to strike a balance between using potentially sensitive information fluidly and keeping it from prying eyes. Unfortunately, many companies aren't doing a very good job…