SAP encourages customers to use Support Packages to enhance and optimize implementations. However, many companies do not apply them until they encounter problems for which Support Packages are the only fix. Why? Applying SAP Support Packages to customized environments is a complex, time-consuming task that, if not done properly, can result in a whole new set of issues.
Our proprietary tool shortens and simplifies Support Package application processes and lowers the costs of SAP operational management by:
1. Cataloging the status of Support Packages – Helps identify the Support Package that should be applied to keep your production system stable and current.
2. Identifying the impact before applying Support Packages – Identifies each transaction and object in your SAP system that the Support Package can impact.
3. Quickly eliminating potential conflicts between Support Package objects, OSS Notes and repair objects – Quickly isolates OSS Notes and object conflicts, and takes corrective action through the tool’s Preparatory Analysis and OSS Notes Conflict Management capabilities.
4. Performing stability testing and reporting – Directs you to the business transactions that require thorough testing, and provides documentation of the pre- and post- Support Package test runs. As noted by AMR Research, our proprietary is critical to the validation requirements of regulated manufacturing environments.